Thanks once again for choosing AirbnbTemplates.com, your premium choice for Airbnb hosting templates and guides.  If you can’t find answers to commonly asked questions below, please drop us a line on the “Contact Us” page in this menu, and we’d be happy to help you.  Or simply email us at support@airbnbtemplates.com.

Thank you – and happy hosting!

What does your "Money Back Guarantee" cover?

If you aren’t completely satisfied with the product you’ve purchased, email us at support@airbnbtemplates.com and we’ll refund your money asap.

What formats are your template available in?

Currently Microsoft Word and pdf formats are available, but we’re looking into offering more formats in the future.

I've purchased your templates, but the download link is not working.

First try pulling up the email confirmation or link in a different web browser.  Try both Google Chrome and Apple Safari.  Then also check your “downloads” folder or other directory you may use for internet downloads.  Also check your email spam folder for messages from us that may be getting filtered.  If none of that works – please email us at support @airbnbtemplates.com.

I've contacted your support email, but not getting any responses.

Please heck your email SPAM folder for messages from us that may be getting filtered.  If that isn’t the reason- please email us at support @airbnbtemplates.com, or also try info@airbnbtemplates.com.  Also try leaving us a message on Facebook or Twitter.